Privacy Policy

This English translation is provided for convenience. If there is any difference between this translation and the Korean version, the Korean version prevails.

NTV VIET NAM CO., LTD (the "Company") values the personal information of users of the Daeracheon Agarwood website (https://daeracheon.com) and complies with Korea's Personal Information Protection Act.

1. Information we collect and how we collect it

The Company collects the following information through the Contact Us form.

· Required: name, phone number, inquiry type, message
· Optional: email
· Collected automatically: IP address, browser information, date and time of submission

2. Purpose of use

The information we collect is used only to review and respond to inquiries and to keep a record of our correspondence. Automatically collected information is used to prevent misuse.

3. Retention and deletion

Personal information is kept for 1 year from the date the inquiry is resolved and then deleted without delay. Electronic files are deleted in a way that cannot be recovered. Where another law requires a longer retention period, we follow that period.

4. Disclosure to third parties and outsourcing

The Company does not provide users' personal information to third parties, except where required by law.

5. Your rights

You may at any time ask to view, correct or delete your personal information, or ask us to stop processing it. Send your request through KakaoTalk or Contact Us, and we will handle it without delay.

6. Security measures

The Company receives personal information over encrypted connections (HTTPS), limits access to authorized staff, and keeps records of access.

7. Cookies

The website uses session cookies to protect forms and keep you connected. Session cookies are deleted when you close your browser.

8. Privacy officer

For questions about personal information, please contact NTV VIET NAM CO., LTD.

9. Effective date

This policy takes effect on October 29, 2026.